Updated: January 14, 2022

Effective Date: February 14, 2022

Dongguan Shangyou Electronic Products Co., Ltd (as defined below) (hereinafter referred to as "We" and "Our") is committed to protecting your privacy. Liwarm Privacy Policy (this "Policy") describes our practices (the "App") regarding the information privacy of personal data (as defined below) processed by you in connection with your use of our products and services (collectively, the "Services"), such as the Liwarm Mobile Application.

Before you begin using the Services, please read this policy carefully, which details the purpose for which we collect and process your personal data and how we use, store, share and transmit your personal data. In this Policy, you will also find ways to exercise your right to access, update, delete, or protect your personal data.

If you have any questions about this policy, please feel free to contact us at:

Customer Service Department of Guangdong Dongguan Shangyou Electronic Products Co., Ltd : service@liwarm.com

You are not obligated to provide us with your personal data (as defined below). However, if you refuse to provide such data, we may not be able to provide you with certain products and/or services.

If you are a child under 13 years of age (or any other age under applicable laws in your country/territory), please read this Agreement and the Privacy Policy and User Agreement with your legal guardian or parent and ensure that: You and your guardian or parent are clearly aware of our privacy measures.

Define

(1) In this Policy:

Personal data means information generated, collected, recorded and/or stored electronically or otherwise that can be used to identify an individual or reflect the activities of an individual, whether from that information alone or from that information and other information we have access to about that person.

Sensitive personal data includes personal biometric information, communication records and contents, health information, transaction information, precise location information, etc., in accordance with the provisions of various data protection laws and regulations. When we collect sensitive personal data from you, we will generate a clear notice to obtain your consent before collecting your sensitive personal data.

Intelligent devices refer to computing devices with human-machine interface and Bluetooth data transmission capability produced or manufactured by hardware manufacturers, including intelligent rope skipping devices.

1. What personal data do we collect?

In order to provide you with the services, we will require you to provide the personal data necessary to provide these services. If you do not provide your personal data, we may not be able to serve you.

1) The information you voluntarily provide to us

Register Account Data: When you register an account with us, we may collect your account name and contact information, such as your email address, phone number, username, and login credentials. During your interaction with the service, we may further collect your nickname, country code, language preference, or time zone information into your account.

Modify profile picture: When you modify your profile picture with us, we may collect your photo or album information, and during your interaction with the service, we may further collect it into your account for the display of the leaderboard.

Problem feedback: When you use problem feedback with us, we may collect your photo or album information. During your interaction with the service, we may further collect your account for troubleshooting equipment problems.

If you authorize the use of a third party account to log in to the Service, we will obtain your account information (such as portrait, nickname, region, etc.) from the third party, which may be bound to your APP account for quick login. When processing your personal data, we will ensure compliance with applicable data protection laws and regulations, as well as agreements, policies or documents with such third parties regarding the sharing of personal information.

Feedback: When using the feedback and suggestion function in the service, we will collect your email address, mobile phone number and your feedback content, so as to solve your problems and solve equipment failures in a timely manner.

Information based on additional functionality:

In order to provide you with more convenient and better service and optimized user experience, we may collect and use certain information if you agree to use the additional functions of the App. Note that if you do not provide such information, you can continue to use the basic services of the application and connected smart devices, but some features based on these additional features may not be available. These additional features may include:

Additional features based on location information:

When you enable location-based features on your mobile device through permission Settings, we collect and process your location information to enable these features, such as pairing with your smart device. In addition, we may collect information about your real-time and precise location, for example, when you choose to use automated scenarios to control your smart device, subject to your consent, your location information will be generated and shared with Google Maps services when you enable the geofencing feature. Please note that Google has data protection measures in place, you can refer to the Google Data Protection Terms for more details. You can disable the collection and use of your location information by managing device-level Settings. We will stop collecting and using your location information.

Additional camera-based services:

You can enable the camera permission and use the camera to take photos. Please note that even if you agree to enable the camera permission, we will only obtain information when you actively obtain information, use the camera to take photos, etc.

Additional services for accessing and uploading pictures/videos based on photo albums (photo library/video library) :

After the permission of the album is enabled, you can use this function to upload your photos/pictures/videos, and realize the functions such as changing the profile picture and feedback problems. When you use photos and other features, we will not recognize this information; However, when you report a device usage problem, we may use your uploaded photo/picture to locate your problem.

Additional services based on storage permissions:

The purpose is to ensure the stable operation of App by using the storage permission. After you grant or indicate the read and write permission to your mobile device storage, we will obtain pictures, files, crash log information and other necessary information from your mobile device storage, and provide you with functions such as information publishing and crash recording to record information locally.

Additional services based on notification permissions:

The reason we ask for your permission is to send you notifications about the use of a product or service, especially if you purchase a secure service and you need alerts or messages so that you can capture real-time status.

Additional services based on Bluetooth permissions:

After the permission is enabled, you can enable Bluetooth functions, including controlling smart devices, obtaining device status, discovering devices, and configuring devices' networks. Among these functions, we communicate with our terminal devices via Bluetooth. Please note that even if you agree to enable Bluetooth, we will only use Bluetooth for communication in these scenarios: Display device status on the home page and smart device panel; Device control on home page and device panel; We'll use it on the home page and Add Devices page to discover devices and device distribution networks.

2) The information we collect automatically

Mobile device information: When you interact with our services, we will automatically collect mobile device information in order to provide and maintain the normal operation of our services, improve and optimize our services, and protect the security of your account. Examples include mobile device model numbers, IP addresses, wireless connection information, type and version of operating system, application version number, push notification identifiers, log files, and mobile network information. Meanwhile, we will collect your software version number. We collect information about the mobile applications you install and other software you use in order to ensure the security of the operating environment or provide services.

Usage Data: During your interaction with our Website and services, we automatically collect usage data related to visits, clicks, downloads, messages sent/received and other uses of our Website and Services.

Log information: When you use this App, in order to improve your user experience, system and exception logs may be uploaded, including your IP address, preferred language Settings, operating system version, and access date or time, so that we can easily and accurately find problems and help you solve them in time.

Note that a particular individual cannot be identified by device information or log information alone. However, if these types of non-personal information can be used in combination with other information to identify specific individuals, such information will be considered personal data. Unless we obtain your consent or data protection laws and regulations otherwise, we will aggregate or desensitize such information.

3) Intelligent device related information:

When you use a smart device, we collect some basic and preset information about the smart device, as well as the information generated during the use of the smart device.

Basic Information of smart device: When you connect your smart device to the service, we may collect basic information of your smart device, such as device name, device ID, online status, activation time, firmware version, and upgrade information.

Information collected during the connection of the smart device: Based on the type of the smart device that you want to connect, the basic information collected includes:

After the local connection is established through Bluetooth, smart devices connected through Wi-Fi: Wi-Fi information (SSID, Wi-Fi password), Mac address of the device;

Smart devices connected via Bluetooth: Mac address of the device;

Smart Device report information: Depending on the different smart devices you choose to connect to the service, we may collect different information about your smart device report. The following information reported by smart devices only applies if you use them:

2. Purpose and legal basis for processing personal data

We process your information for the following purposes:

Services for you: We process your account data, mobile device information, usage data, location information and smart device-related information in order to provide you with the services and services you request. The legal basis for this treatment is the performance of our contract with you in accordance with our User Agreement.

Improve our services: We process your mobile device information, usage data, location information and smart device-related information to ensure the functionality and security of the service, develop and improve the service, analyze our operational efficiency and prevent and track fraud or improper use. The legal basis for this treatment is the performance of our contract with you in accordance with our User Agreement.

Push: We process your personal data in order to send you important information about the Services, changes to our terms, conditions and policies and/or other management information. At the same time, we will also send you notifications related to the services you have purchased, such as reminder services. You can manage these communications by viewing Application Notifications (Me > Message Center > Settings > Notification Settings) in the application. When you decide not to enable notifications, we will no longer process your information for this purpose. The legal basis for this treatment is the performance of our contract with you in accordance with our User Agreement.

Data analysis: In order to analyze the use of our products and improve your user experience, we will analyze the data you provide to us. a) When you encounter any fault in the process of using the products, we need to troubleshoot your problem. In this case, you may not be able to opt out, because it is highly related to the function and quality of your use of our products and services. And b) Analyze data about how you interact with the Products or in specific scenarios so that you can better enjoy the convenience brought by our services, and the legal basis for such processing is based on your consent.

Legal compliance. We will disclose information if we are required by law to do so, or if we believe in good faith that such use is reasonably necessary for:

Comply with legal obligations, procedures, or requests;

Enforce our Terms of Use and other agreements, policies and standards, including investigating any possible violations;

To protect the rights, property or safety of us, our users, third parties or the public as required or permitted by law; Or detect, prevent or otherwise resolve security, fraud or technical problems.

If there is any change in the purpose for which your personal data is processed, we will notify you of such change in purpose and of the options you may have with respect to your personal data through prominent notices on our website.

3. With whom do we share personal data?

We only share personal data in the way we tell you to. Without your consent, we will not disclose your personal information to third-party companies, organizations or individuals

We believe in good faith that access to, use, preserve or disclose information is reasonably necessary or appropriate for:

(a) comply with applicable laws, regulations, legal procedures, or lawful governmental requirements;

(b) Enforce our Terms of Use and other agreements, policies and standards, including investigating any possible violations;

(d) To protect the rights, property or safety of us, our users, third parties or the public to the extent required or permitted by law;

(e) Risk management, screening and inspection of illegal, fraudulent, deceptive or malicious activities.

Except for the above third parties, we will only disclose your personal data to other third parties with your consent.

Data transmission

We operate globally and personal data may be transmitted, stored and processed outside the country or region where it was originally collected. In addition, the laws applicable in the countries and territories where we operate may be different from the laws applicable in the country/region where you live. In order to facilitate our operations under the personal Data protection framework, we may transmit, store and process your personal data in a jurisdiction other than your place of residence.

Wherever personal data is processed, we protect personal data in accordance with this Privacy Policy and take appropriate contractual or other steps to protect it in accordance with applicable law.

The European Commission has determined that certain countries/areas outside the European Economic Area (EEA), the United Kingdom or Switzerland can provide adequate protection for personal data. If the personal data of an EEA, Swiss or UK user is transferred to a recipient located in a country/area outside the EEA, Switzerland or the UK who is not considered to have an adequate level of data protection, we ensure that the transfer is subject to the Commission's standard contractual terms.

Your information (including personal data) may be transferred to -- and maintained on -- computers located outside your state, province, country, or territory. Data protection laws in your territory may differ from those in other government jurisdictions.

If you are outside and choose to provide us with information, please be aware that we transfer data, including personal data, to it and process it.

You agree to this Privacy Policy and your submission of such Privacy Policy information constitutes your consent to the transfer.

The Company will take all reasonably necessary steps to ensure that your data will be handled securely and in accordance with this Privacy Policy. The Company will not transmit personal data to organizations or countries unless appropriate controls are in place, including the security of your data and other personal information.

Information security

We retain your personal information only for such periods as are necessary for the purposes stated in this Privacy Policy and for such time limits as are required by laws and regulations. We use a variety of security technologies and procedures to prevent loss, misuse, unauthorized access or disclosure of information. For example, in some services, we will utilize encryption technologies such as SSL to protect the personal information you provide. However, please understand that due to technological limitations and possible malicious means, in the Internet industry, it is impossible to guarantee 100% security of information even if we do our best to strengthen security measures. You need to understand that the systems and communication networks you use to access our services may become faulty due to factors beyond our control.

Data retention

The Company will retain your personal data only as necessary for the purposes specified in this Privacy Policy. We will retain and use your personal data obligations to the extent consistent with our legal requirements (for example, if we need to retain your data to comply with applicable law), resolve disputes and enforce our legal agreement policies.

The Company also retains usage data for internal analysis. Usage data is usually retained for a shorter period of time, unless the data is used to enhance security or improve the functionality of our services, or we are legally obligated to retain the data for a longer period of time.

Children's privacy

Protecting children's privacy is particularly important to us. The Service is not intended for individuals under the age of thirteen (13) years (or any other age under the applicable laws in your country/territory), who are requested not to provide us with any personal data. We do not knowingly collect personal data about any child unless we first obtain the permission of the child's parent or legal guardian. If we find that we have collected personal data about any child without the permission of the child's parent or legal guardian, we will take steps to remove that information.

Your right to privacy in California

California Code Section 1798.83 allows software users who are residents of the State of California to request certain information regarding our disclosure of personal data to third parties for direct marketing purposes. To make such a request, please contact us in the section below as described in "Contact Us". Without your consent, we will not disclose personal data to third parties for direct marketing purposes. Visit our California Privacy Statement Statement page for more information.

Changes to this policy

We may update this policy to reflect changes in our information practices, at least annually. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or through a notification in the mobile app before the changes take effect. We encourage you to check this page regularly for the latest information on our privacy practices.

If you have any questions about this Privacy Policy and User Agreement,

Please contact us at service@liwarm.com